Kimberly Roberts depended on her obstetrician/gynecologist to provide the best care for her. So when she became pregnant, it was only natural to follow his advice and deliver her baby at DeKalb Medical. It’s a decision that led to an ongoing relationship with DeKalb Medical and the wealth of resources it offers expecting and new parents.
Kimberly and her husband found the DeKalb Medical maternity staff to be caring and sensitive to their lack of experience and worries as first-time parents. “We didn’t know what to do with Benjamin and could have felt a little intimidated by the nurses who know so much,” she said. “It wasn’t like that at all. They let us experience things on our own with the baby in our room, yet they were right there when we needed them to help us or we had questions.”
Although the DeKalb Medical maternity facilities as “like a resort or a hotel and nothing like a hospital,” according to Kimberly, it was the high level of personal attention and service by the staff that made her delivery and hospital stay a pleasant one. “The staff makes you feel like you are their only priority when they are with you,” she recalled.
Kimberly realized that level of service even before her baby boy was born as she and her husband participated in classes including a maternity center tour, childbirth preparation, newborn baby care and breastfeeding. After the baby arrived, Kimberly joined a new mother’s group. “These groups are a very valuable part of the support DeKalb Medical provides, even after you deliver your baby. For me, they have been crucial in helping me as a mother, and I’ve made some very good friends thanks to DeKalb Medical.”