Patient & Visitor Services
To help prepare for your stay at the Dr. Bobbie Bailey Women’s Center at DeKalb Medical or your visit to a mother and her new baby, we offer the following general DeKalb Medical maternity patient and visitor services information. You also may visit our Maternity Services FAQs for more information about your birthing experience. If you have other questions while you are at DeKalb Medical, please don’t hesitate to ask your nurse.
AUTOMATED TELLER MACHINE (ATM)
ATMs are located in the atrium/lobby of the Women’s Center and on the first floor in the main hospital lobby across from “A” elevators. Keep in mind that your financial institution may charge you to use an ATM.
Our Pastoral Services Department provides spiritual counseling and guidance to those requesting it. If you would like a visit from a DeKalb Medical chaplain, dial 404.501.5148 or ask your nurse. Our chaplains also are available to notify your church or to assist your minister or other church leader.
Subway® and Starbucks® are on the first floor of the Women’s Center. The main hospital cafeteria is on the ground floor of the main hospital building. Hours vary by day at each of these dining options. Chick-fil-A®, in the professional office building across from The Women’s Center, is open 7 a.m. until 4 p.m. Monday through Friday only.
The Mother & Baby Boutique is on the third floor of the Women’s Center. This one-stop-shop for mother and baby carries unique clothing and gift items and caters to the visitor who is looking for the perfect gift for the new mom or her baby. It also is home to the Lactation Center, which offers breast feeding retail items such as breast pumps and nursing bras and support from certified breast feeding experts.
Your support person and other friends and family who visit you can park conveniently in the deck below the Women’s Center building. Read more here for directions. Multi-use parking passes are available through the parking lot attendant
The direct dial telephone number to your patient room is posted in your room. Dial 9 for an outside line. Local calls are free. For long distance calls, please use a calling card. Cell phones may interfere with some medical equipment so we discourage their use in the patient care areas. There are some frequently requested numbers:
Intensive Care Nurseries - 404.501.2100 or 404.501.5434
Birth Certificate Information - 404.501.5767
We suggest that you leave any valuables, such as cash, credit cards, check books or jewelry, at home or send them home with a family member or friend. If you are unable to do this, please ask your nurse for assistance.
The Women’s Center welcomes family and friends who want to visit with new parents. Each area has specific visitation policies, so please check with your nurse. Your primary support person can be with you anytime – 24 hours a day if you like. Each room has a window seat couch. Other visitors are welcome during general visiting hours of 8:30 a.m. to 8:30 p.m. If you have other children, another adult must be present when they come to visit you and your new baby.