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Emergency Department Information

Right Care. Right Place. Right Time.

Primary Care

HAVING A PRIMARY CARE DOCTOR IS THE BEST WAY TO MANAGE YOUR HEALTH AND STAY WELL through regular visits. Your doctor will know more about your health history and will keep your health records, which can lead to better health and wellness and lower your health care costs.

YOUR DOCTOR CAN:

  • Understand your history and guide you on the path to better health and wellness.
  • Treat and monitor chronic conditions such as diabetes, asthma, high blood pressure and high cholesterol.
  • Coordinate your care and help you access needed specialists and other health services.
  • Provide regular check-ups, immunizations and preventive care.

Your primary care office is also the ideal place to go when you need care for non-emergency situations such as fever, flu, sore throats, congestion, upset stomach and ongoing aches and pains.
But, if you are unable to reach your doctor or your primary care doctor can’t see you when you need to be seen, you may need to seek care at an urgent care/walk-in clinic or emergency room.

Please note: Some insurance plans may not cover non-emergent illnesses treated in the ED, so it’s important to know.  You may call your after-hours advice line to help you find the right care at the right place for the right time. Look for the advice line number on your insurance card.

Urgent Care Clinic

By being a patient of DeKalb Medical Physicians Group (DMPG), we offer you the added advantage of an urgent care facility for after hour emergencies.  Your medical records are accessible by the physicians at this facility, helping reduce wait times.  This facility, Urgent Care at Druid Hills, is located within Toco Hills Primary Care at 2882 North Druid Hills  in Atlanta, GA 30329Urgent Care at Druid Hills is independently owned and not part of the DeKalb Medical Physicians Group.  Visit www.UrgentCareatDruidHills.com or call 678.805.7981 to learn more.  Office hours are Monday through Friday 5:00 p.m. - 10:30 p.m. and Saturday to Sunday 10:00 a.m. - 6:00 p.m.  No appointment necessary and most insurance is accepted.

Your insurance website will also list other Urgent Care facilities covered by your plan. It is best to plan ahead and know where you will go if you have an urgent care concern in the evenings or on weekends.

Emergency Department

The Emergency Department is where you go to seek life-saving care, 24 hours a day, every day. You may arrive by ambulance or by car. If you are experiencing a concerning, sudden change in your health, please call an ambulance and allow the paramedics to determine if you need to be transported to an Emergency Department.
 

When To Go

Help Us Help You

Visitors

We know how important it is to have someone with you during treatment in the emergency department in Atlanta. For the safety and privacy of our patients and staff, we ask that all visitors check in with our patient representative and security. They will contact the patient and clinical staff to receive clearance for visitation. At that time, the patient representative may escort you to the patient’s room in the emergency department. However, during periods of high volume or clinical care needs, it may be necessary to restrict emergency department visitation. If you or your visitor has any questions or concerns, please speak to our patient representatives for assistance.

In an effort to make your visit more productive in the DeKalb Medical emergency department, we ask that you please bring the following with you, if possible:

  • All of your medications or a list of your medications.
  • Your current address and insurance card.
  • A list of any allergies.
  • The name(s) of your primary care doctor and any specialists who treat you.

You can keep all this information on one form by using the DeKalb Medical Medi-Card. Simply click here, fill out the card, print it and bring it with you to your visit at the emergency department.

At DeKalb Medical’s emergency department, we also encourage patients to participate in their care.

  • Be sure we are checking your name band.
  • Be sure that we are washing our hands.
  • Be sure that we are informing you about your care, tests, medications and procedures.
  • Be sure that we are asking you about your goals for your care.

If we fail to do any of the above, please share your concern with your nurse or ask to speak with the charge nurse.

Advance Directive

We want to honor your wishes, so please bring a copy of your advance directive with you to the emergency department. Read more if you are not familiar with an advance directive.

Patient Rights and Responsibilities

Read more about how we want to honor your rights and inform you of them.

Directions

Read more about directions to the DeKalb Medical emergency department. Please note, there is a charge for parking.

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