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What You Should Know about
the Going Home Process

Your physician will write a discharge order in your chart and discuss your release with you. This may be a transfer home, with or without home health services; to a long-term acute care facility; a sub-acute facility; rehabilitation services; or a nursing home.

Our Medical Management Department staff has nurse case managers and social workers that can assist both you and your physician with the appropriate referral to all of the services mentioned above, as well as other community resources. Please call 404.501.1120 for more information.

Checkout time is 11 a.m. for patients with discharge orders. Please make arrangements to have your family or friend ready to pick you up on the day of discharge by 11 a.m. Nursing staff and Medical Management staff can assist you in making arrangements for other transportation, such as ambulance or taxi, should this be needed.

If you are unable to leave the hospital by 11 a.m., you maybe be moved to a discharge area to wait until your transportation is available. Please observe the listed checkout times if you have been discharged by your physician.

If you haven’t left your room by the end of the checkout period, you may be charged for an additional day. This additional charge will not be covered by your insurance. However, if you are discharged by your physician after normal checkout times, but before midnight, you may not be subject to additional room charges.

After you’re discharged from our hospital, you may be contacted by a survey company about your experience. We appreciate your taking a few minutes to answer the survey questions. Your feedback is valuable to us as we continue to improve our services and also allows us to recognize our employees for specific, real-world examples of outstanding service.

2801 DeKalb Medical Pkwy Lithonia, GA 30058
404.501.8000
Patient Inquiries: 404.501.8611

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