Please call 678.495.2843 during office hours to schedule visits. The answering service number is 770.985.7831. (Please do not use this number unless office is closed or during business hours). If you would like the doctor on call to reach you, leave the phone line free and remove call block. If you have a serious life-threatening emergency, call 911.
Our office hours are:
Monday - Friday 8:00 a.m. – 4:00 p.m.
Saturday and Sunday Closed
*Note: Our phone hours are from 8:00 a.m. – 4:30 p.m. Monday – Friday.
Please be aware that your insurance plan may define and/or limit the facilities you may use or the specialists you may see. Within our control, we will do what we can to accommodate your wishes.
Most insurance companies require an office visit about the condition for which you need a referral. If your insurance requires a referral to see a specialist (non-emergency), we must have 2-5 days to meet their requirements. We are generally unable to give same-day referrals.
Your normal lab results will be reported to you within two weeks. We will contact you immediately if you have abnormal laboratory results that require a change in your care.
Labs can only be done with orders from a physician. Patients who would like certain labs done should make an appointment with their doctor.
Calls for routine prescription refills may take 24 hours to be called in. Please have your pharmacy fax a request to 678.495.2846. It is, however, always best to have an office visit whenever possible. This is in the interest of your best medical care. Please make every effort to ask for your routine refills during your office visits and bring your medicines with you. Antibiotic and narcotic prescription refills do require an office visit.
Medication prior authorizations may take up to one month for insurance approval. We will make every effort to speed this process, but it is usually outside of our control.
On call physicians will not take any calls for prescription refills at night or on weekends. If you require a written prescription (for mail order prescription services, etc.), please ask for these during a scheduled appointment.